17th November 2021
The Great Employee Engagement Divide – Engaging Frontline Workers – Jane Roques-Shaw
This snippet is part of our Ebook The great Employee Engagement Divide – Engaging Frontline Workers. Advice and suggestions from our Top 101 influencers. You can download the full eBook with all the advice here.
Jane Roques-Shaw, Global Executive Director, Culture and Engagement, WarnerMedia
Listen!
Really take the time to regularly listen to employees, whether they are in an office, remote or frontline as they will all have different experiences to share. But don’t just listen, take the time to understand their points of view and their needs then most importantly act on this feedback.
And not just once a year in a survey – this should be continuous throughout the year.