02nd November 2021
The Great Employee Engagement Divide – Engaging Frontline Workers – Bruce Bolger
This snippet is part of our Ebook The great Employee Engagement Divide – Engaging Frontline Workers. Advice and suggestions from our Top 101 influencers. You can download the full eBook with all the advice here.
Bruce Bolger Founder, Enterprise Engagement Alliance and Engagement Agency
Organizations with a clear sense of purpose and goals, passionately supported by the CEO, foster greater harmony between office and front-line workers because all are focused on achieving the same goals. The siloes that divide human resources, sales, marketing, and customer service, etc., or the front office from the back office in so many organizations, is almost always the result of having a CEO with a passive approach to purpose and culture who doesn’t see the value of having a truly engaged enterprise.