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Resilience Reimagined: Creating High-Impact Teams in Times of Change

This talk is part of our annual Summer Series ’25: A week of an hour-long daily keynotes.

In this session Sharon Parmar, Founder & Chief Heart Officer, Humanity Works Consultancy, shared a deeply human and evidence‑based approach to building resilience in times of change. Drawing on her personal journey through burnout and recovery, Sharon redefined resilience not as “pushing through” but as cultivating courage, connection, and compassion. Her talk outlined why resilience is a team sport, how outdated command‑and‑control leadership undermines it, and why thriving teams flex rather than fracture under pressure.

Attendees left with practical tools to build what she calls a “resilient mosaic,” enabling their teams to adapt, connect, and perform at their best in uncertain times.

Key takeaways from Sharon’s Resilience Reimagined: How Courage and Connection Create High-Impact Teams in Times of Change talk:

Resilience needs redefining – it’s not about “coping” or pushing harder, it’s about courage, connection, and compassion in the face of change.
Resilience is a team sport – people don’t burn out from hard work, they leave unsafe teams and poor relationships with managers.
Build learning loops – growth isn’t linear, create cultures where teams can learn, unlearn, and learn again.
Adopt “gritty optimism” – acknowledge challenges honestly while believing in the ability to grow through them.
Foster everyday courage – small actions, like giving honest, caring feedback, create psychological safety and strengthen teams.