29th May 2020
Redefine your employee experience as we return back to the workplace
As we begin to emerge slowly out of the lockdown imposed by the Covid-19 crisis, the way we integrate into work is being strongly considered. For many organizations, this can serve as a perfect opportunity to reflect and renovate your existing employee experience model by building a strong backbone of wellbeing and trust.
To help those along this process, Josh Bersin has detailed the key considerations that organizations should be focused on as we return back to the workplace.
From the Article:
Most companies think COVID-19 is all about digital transformation. Well I think its far more that this – it’s a big wakeup call that Employee Experience (and Customer Experience) is now primary to every business in the world.
Consider the issues we now face. In our latest survey with HR professionals, the #1 topic in “back to work” has been “how do we make it optional to return, yet create a safe set of workplace protocols that people will trust?” This is an issue with Employee Experience, totally reimagined. (Or rather, reinvented.)
All these investments in wellbeing, engagement, personal support, and leadership development were important – because they were designed to attract, engage, and empower people to be more productive. Companies invest approximately 34% of payroll in benefits and insurance, so this investment was shifting more and more toward perks (gym memberships, commute allowance, unlimited vacation) and luxury benefits in a time of very scarce labor.
Then the Pandemic happened, and The Big Reset took place.
This is where we are today.
You can read the full article online: Employee Experience Redefined: It’s Now About Safely Coming To Work
Make sure to explore Inspiring Workplace’s other content and insights about experience & technology.