10th November 2024
Guest Post: Decentralizing Engagement by Empowering Employees
This guest blog post was written by Roy Fletcher, Director of Partner & Client Relations, Mindset.
Most employee engagement solutions overlook the fundamental role of individual employees, leaving them as passive bystanders in their own engagement journeys. However, employee engagement is a two-way contract between the employee and the organization, guided by its leadership. Solely relying on leadership to drive engagement misses a vital opportunity: involving every employee in actively shaping their own engagement experiences.
What Needs to Happen
Empowering employees starts with self-awareness. When individuals are made aware of how engaged they are, they become incentivized to assume some level of responsibility for their own engagement journey. But awareness alone isn’t enough. To truly make a difference, employees need to understand the specific barriers preventing their engagement and identify actions that can enhance their workplace experience. Scaling this process across an organization is the foundation for positive change.
How Technology Enables This – the Engage EX Platform
Mindset’s Engage EX platform bridges this gap by turning insight into action not only at organizational level, but also at the individual employee level. Through the Flow@Work employee engagement survey, each participant has the option to receive a Personal Engagement Report. This report, crafted using Engage EX’s advanced reporting module, interprets each individual’s responses to generate personalized feedback. The report highlights their engagement levels, identifies the drivers of their engagement, and offers actionable recommendations – using a “stop, start, continue” framework – of what they can do to be more engaged.
Why This Matters
The Personal Engagement Report serves multiple purposes:
- Rewards Participation: Employees receive specific, individualized feedback as a result of their participation, which has been shown to dramatically improve survey participation rates.
- Makes Engagement a Talking Point: Equipped with their report, employees can bring engagement into the conversation at work.
- Empowers Ownership: The report provides actionable steps for employees of what they can do to improve their own engagement.
- Completes the Contract: It reinforces the reciprocal relationship between the employee, the organization, and its leadership.
Does It Work?
Absolutely. Empowering individuals with their own actionable engagement insights transforms engagement from a one-sided, top-down directive into a sustainable, decentralized approach where employees assume ownership of their own engagement.
