Unlocking Africa’s Digital Workforce

Annepeace Alwala, Vice President for Global Service Delivery at Sama, comes to the PeopleFirst Summit ’25 with a mission: unlocking Africa’s digital workforce potential while centring people, inclusion and innovation. In an era when AI and digital platforms dominate, Annepeace reframes the narrative to emphasise local talent, sustainable employment and human dignity in global service delivery. Her session explores the challenges of scale, skills, policy and how organisations can design frameworks that deliver business value while creating opportunity for thousands. Whether you’re involved in global operations, talent strategy or social impact, Annepeace’s perspective will broaden how you view workforce ecosystems. View on-demand and see how “digital” can be human-first.