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Concentrix

We are a technology-led global CX leader. We put people at the core of everything we do. Whether we’re reinventing operating models, engaging with customers, or enhancing the skills of our global staff, we use technology with a single purpose: to create amazing experiences for the people that matter most.

Organisation size: Enterprise (5000+)
Sector: Business to Business
Website: www.concentrix.com

2024 Accolades

  • GENERIC TOP 100 winner 2023 - Individual
  • 2024 Australasia Winner
  • Top 100 2024 North America Winner
  • 2024 Europe Winner
  • 2024 UK & Ireland Winner
  • 2024 Asia Winner
  • 2024 Mid East and Africa Winner
  • 2024 LATAM Winner
  • Company size Badge Enterprise 2024 IW - North America
  • Company size Badge Enterprise 2024 IW - Uk & Ireland
  • Company size badge winner INCLUSION 2024- NOAM
  • Company size badge winner CULTURE 2024 IW - UK & Ire
  • Company size badge winner INCLUSION 2024 IW Europe
  • Special Recognition badge winner INCLUSION 2024 IW - UK & Ire
  • Company size badge winner CULTURE 2024 - ASIA
  • Special Recognition Badge Wellbeing 2024 - ASIA
  • Company size badge winner INCLUSION 2024- ASIA
  • Special Recognition Badge EXPERIENCE 2024 - ASIA
  • Company size badge winner INCLUSION 2024 - Middle East & Africa
  • Company size badge winner CULTURE 2024 - Latin America
  • Company size badge winner INCLUSION 2024 - Latin America

Submission highlights

This year’s strongest elements as indicated by our independent judges.

  • Employee Voice

  • Leadership

  • Inclusion

  • Culture & Purpose

  • Comment from the judges

    An excellent demonstration of developing an integrated culture and workplace strategy and bringing it to life in innovative ways with employees. I particularly commend the way you are integrating culture, purpose and ESG to ensure the strategy is holistic and related to core business.

  • Comment from the judges

    Great examples of leadership in action. I particularly liked the acknowledgement of meaningful recognition, the success of the Roots platform and the volume of successful innovators – this is very impressive. A very strong section on DEI, again with a clearly structured and obviously well budgeted programme.

  • Comment from the judges

    The focus on the three core areas of People, Culture Community; Wellbeing and DEI are clearly paying dividends for Concentrix and its people. An impressive array of tactics being executed within a joined up PeopleFirst strategy. Clearly an Inspiring Workplace

  • Comment from the judges

    Concentrix is certainly doing great work for its employees and other stakeholders. The sheer size of the organization’s workforce and footprint brings about a level of complexity and from the information presented it does appear that a good conducive workplace environment is being continuously prepared and re-done to make sure that it remains productive.

  • Comment from the judges

    This is the why I love IW judging. Entries like this where each question has a clear and specific answer that checks every box, in addition to providing a supporting PPT intended for this audience made it so easy to give the high marks they deserve. An exceptional entry. Well done.